Shipping policy

Thank you for shopping at C&H Shop. All of our products are digital goods delivered instantly to your device over the internet. There are no physical packages to ship, and you will not incur any shipping charges.
1. Delivery Method and Timeline
  • Instant Delivery: Once your payment is successfully processed through our secure Shopify checkout, you will receive an automated email containing your download links or access instructions.
  • Immediate Access: A download button will also appear directly on the order confirmation screen after a successful purchase.
2. Delivery Fees
  • Free Delivery: Because all items are transmitted electronically, digital shipping is 100% free worldwide.
3. If You Do Not Receive Your Digital Files
Electronic deliveries are usually instant, but technical delays can sometimes happen. If you do not see your email within 5 to 10 minutes of checkout:
  • Check Your Folders: Please look inside your "Spam", "Junk", or "Promotions" folders, as automated transactional emails can sometimes end up there.
  • Correct Email Address: Ensure the email address you entered during checkout is correct and active.
4. Technical Difficulties and Broken Links
If your download link expires, fails to open, or if the file appears corrupted, please contact us immediately. We will verify your purchase details and issue a fresh, working link or file variant at no extra charge.
5. Contact Information
If you need help accessing your digital products, please reach out to us with your order number:
  • Operating Name: C&H Shop
  • Registered Owner: NG XIANG YONG
  • SSM Registration Number: 202603074495 (MA0344028-X)
  • Email Support: chworkshop07@gmail.com